Frequently Asked Questions
* When is the Auction hours?
Our Auction hours on Facebook is every Monday to Sunday, 2pm to 1am.
* How do I register for bidding?
To register for bidding, kindly PM us (Send message) on our Facebook page and provide us with your Name, Address and Handphone number.
* What are the payment methods?
The payment methods include:
- Bank Transfer: Transaction to UOB: 3643-1626-18 BAILONG (S) Pte Ltd
- Transaction via Paynow, UEN: 199705352Z
(* Please screenshot and send transaction receipt to us)
- Cash/Visa/Nets In-store
* Is there a delivery service?
Delivery costs $5 per trip. Free delivery for goods above $60.
* How to check if I won a bid?
Click ‘Shop now’ on our page to check for your winning bids.
* What are Lucky draw numbers and how to check for them?
Each paid winning bid entitles you to one chance for three lucky draws
Daily Draw: Every Night
Weekly Draw: Saturday Night
Monthly Draw: Last night of the month
*ALL prizes MUST be self-collected within 7 days or it will be forfeited
Click ‘Shop now’ on our page to check for your lucky draw numbers. It is in the format of YMMDDXXX.
* Free Membership
Self-Collection of winning bids entitles you to accumulate 0.5 points for each dollar spent. Points can be used to exchange for Gifts and every 100 points deducts $5 for In-store use. (PS: The deducted amount will not be eligible to accumulate points)
* Like N Share Lucky Draw
To participate, LIKE and SHARE our LIVE auction video to PUBLIC every session. During auction, we will settle aside 5 minutes for the Like N Share draw
*ALL prizes MUST be self-collected within 7 days or it will be forfeited
Self-Collection Address: 114 Lavender Street, CT Hub 2 #01-54, Singapore 338729