Frequently Asked Questions

* When is the Auction hours?

Our Auction hours on Facebook is every Monday to Sunday, 2pm to 1am.

 

* How do I register for bidding?

To register for bidding, kindly PM us (Send message) on our Facebook page and provide us with your Name, Address and Handphone number.

 

* What are the payment methods?

The payment methods include:

- Bank Transfer: Transaction to UOB: 3643-1626-18 BAILONG (S) Pte Ltd
- Transaction via Paynow, UEN: 199705352Z
(* Please screenshot and send transaction receipt to us)

- Cash/Visa/Nets In-store

 

* Is there a delivery service?

Delivery costs $5 per trip. Free delivery for goods above $60.

* How to check if I won a bid?

Click ‘Shop now’ on our page to check for your winning bids.

 

 

* What are Lucky draw numbers and how to check for them?

Each paid winning bid entitles you to one chance for three lucky draws

Daily Draw: Every Night

Weekly Draw: Saturday Night

Monthly Draw: Last night of the month

*ALL prizes MUST be self-collected within 7 days or it will be forfeited

Click ‘Shop now’ on our page to check for your lucky draw numbers. It is in the format of YMMDDXXX.

* Free Membership

Self-Collection of winning bids entitles you to accumulate 0.5 points for each dollar spent. Points can be used to exchange for Gifts and every 100 points deducts $5 for In-store use. (PS: The deducted amount will not be eligible to accumulate points)

* Like N Share Lucky Draw

To participate, LIKE and SHARE our LIVE auction video to PUBLIC every session. During auction, we will settle aside 5 minutes for the Like N Share draw

*ALL prizes MUST be self-collected within 7 days or it will be forfeited

Self-Collection Address: 114 Lavender Street, CT Hub 2 #01-54, Singapore 338729